Privacy policy

At ReelMax.xyz, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ReelMax and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@reelmax.xyz.

1. Information We Collect

We collect information to process your orders and provide a better shopping experience. This includes:

  • Personal Information: Name, email address, and phone number provided by you during checkout to deliver the digital download links.

  • Payment Information: All payments are processed securely through encrypted third-party payment gateways (like Razorpay, Instamojo, or Shopify Payments). ReelMax does not store or view your credit/debit card numbers or UPI PIN details.

  • Log Files: Like most standard websites, we use log files that track internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referral pages to analyze trends and manage the site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Process your payment and instantly deliver your Google Drive video bundle links.

  • Send you your purchase receipt and automated backup download links via email.

  • Communicate with you for customer support, technical assistance, or updates regarding your bundle.

  • Optimize our Meta Ads campaigns based on checkout events.

3. Cookies and Web Beacons

ReelMax uses "cookies" to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Meta Pixel and Third-Party Advertising

We run Meta Ads (Instagram and Facebook) to market our video bundles. We use tracking technologies like the Meta Pixel on our website. This anonymous data helps us track conversions from our ads, optimize target audiences, and build lookalike audiences. Third-party ad networks use cookies to measure the effectiveness of their advertisements. ReelMax has no access to or control over these cookies used by third-party advertisers.

5. Data Protection & Security

Your digital security is highly important to us. We implement industry-standard Secure Sockets Layer (SSL) encryption across our entire storefront to protect your personal data during transmission. Your data is strictly used for order fulfillment and is never sold, rented, or shared with external third-party marketing agencies.

6. Consent

By using our website and purchasing our bundles, you hereby consent to our Privacy Policy and agree to its terms.